Add a credit memo reason to credit memo to determine which GL account is impacted. You will need to add a general ledger account before adding the Credit Memo Reason if the GL account does not exist.
Create a credit memo reason
- Open the CR Memo Reason tab on the Accounting Setup screen (Administration > Accounting > General Setup > Credit Memo Reasons).
- Click Add.
- Enter a Description of the credit memo.
- Select a GL Account, or click Add Account to create a new GL account.
- Click OK when complete.
- Now that the credit memo reason has been created, you can use the New Credit Memo screen to create a credit memo using the new credit memo reason.
When manually creating a new credit memo, you cannot select a credit memo reason that is set up as an accounting default.
•Credit memos can be manually created using the Credit Memos tab on the Customer screen (Customer > Open a customer > Credit Memos tab > Add button).
•Credit memo reasons are set up as accounting defaults using the Reasons tab on the Accounting Defaults screen (Administration > Accounting > General Setup > Accounting Defaults).
Security Permissions Required
|Administration – Accounting
||*Can Access Accounting Tree Branch
- Customer Account Credit Liability (Administration > Reports > Accounting > Accounts Receivable > Customer Account Credit Liability) - View customers with available account credit as of a specified date
Unless explicitly stated, this topic documents the most recent version of Evosus Business Enterprise. If you're not using the latest version, go here to download it.
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