Problem:

Cash Drawers are opened or closed with the incorrect amount and someone needs to correct the issue.

Resolution:

Scenario 1:  Employee entered the incorrect amount when opening the cash drawer and when it was closed the correct amount was entered. The cash drawer closing posted to Cash on Hand and Over/Short.

  • If the cash drawer was short, it will post a credit to Cash on Hand and a Debit to Over/Short.  In this scenario the drawer is considered short, you would want to debit Cash on Hand and credit Over/Short.

Scenario 2:  Employee closed the drawer with less than the expected amount, but the expected amount was correct.

  • In this scenario, the cash drawer closing will post a credit to cash on hand and a debit to Over/Short. However, the expected amount in Make Deposits will be less than what you actually have to deposit. Simply override the amount to deposit in Make Deposits and Evosus will post a debit to Cash on Hand and a credit to Over/Short.

Scenario 3:  Employee closed the drawer with more than the expected amount, but the expected amount was correct.

  • In this scenario, the cash drawer closing will post a debit to cash on hand and a credit to Over/Short.  However, the expected amount in Make Deposits will be more than what you actually have to deposit. Simply override the amount to deposit in Make Deposits and Evosus will post a credit to Cash on Hand and a debit to Over/Short.

Scenario 4: Employee entered the wrong "Left in Drawer" amount

  • In this scenario, the amount to deposit in Make Deposits will be over or under the actual amount to deposit.  You can override the amount to deposit in Make Deposits - this will post to Cash on Hand and Over/Short. Simply reverse the postings that occur to correct Cash on Hand and Over/Short.