Problem:

Cash Drawers are opened or closed with the incorrect amount and someone needs to correct the issue.


Resolution:

Scenario 1:  Employee entered incorrect amount when opening the cash drawer and when it was closed the correct amount was entered. The cash drawer closing posted to Cash on Hand and Over/Short.

 - If the cash drawer was short, it will post a credit to Cash on Hand and a Debit to Over/Short.  In this scenario the drawer is considered short, and you would want to debit Cash on Hand and credit Over/Short.


Scenario 2:  Employee closed the drawer with less than the expected amount, but the expected amount was correct.

 - In this scenario, the cash drawer closing will post a credit to cash on hand and a debit to Over/Short. However, the expected amount in Make Deposits will be less than what you actually have to deposit. Simply override the amount to deposit in Make Deposits and Evosus will post a debit to Cash on Hand and a credit to Over/Short.


Scenario 3:  Employee closed the drawer with more than the expected amount, but the expected amount was correct.

 - In this scenario, the cash drawer closing will post a debit to cash on hand and a credit to Over/Short.  However, the expected amount in Make Deposits will be more than what you actually have to deposit. Simply override the amount to deposit in Make Deposits and Evosus will post a credit to Cash on Hand and a debit to Over/Short.


Scenario 4: Employee entered the wrong "Left in Drawer" amount

 - In this scenario, the amount to deposit in Make Deposits will be over or under the actual amount to deposit.  You can override the amount to deposit in Make Deposits - this will post to Cash on Hand and Over/Short. Simply reverse the postings that occur to correct Cash on Hand and Over/Short.