Issue:

You can use MS Outlook to send emails, but when you attempt to send an email from inside Evosus you receive the following error message:

Error: 429 frmMailboxUpdate:cmdFindSMTP_Click:EvosusRetail  ActiveX component can't create object  


Resolution:

More than one email account is setup in Outlook.  

When Outlook has been configured with more than one email account, there is a pop-up when you send an email asking you which one you want to send from. The Evosus software cannot work with multiple accounts. 

 - To resolve, Outlook must be uninstalled and reinstalled with just one mail account.