Issue:

When setting up the Integration the first time, you receive an error when trying to update the PoolCorp Catalog and you closed out of the screen before the catalog was updated.

 

Resolution:

There is only one way to reset the catalog if you close the update before it is complete:

Email Brent Campbell at BRENT.CAMPBELL@POOLCORP.COM and provide the following information - Customer number, User account as entered into the PoolCorp integration setup screen, and ask Brent to clear the catalog lock so you can attempt to download the PoolCorp Catalog again.