Use this report to see the time spent on each service task. Go to Administration > Reports > Service and Delivery > Time Summary.

You can generate this report by service type or employee.

  • Employee - Displays a total number of hours by tech, and the number of hours the tech spent on each service category and service type.
  • Service Type - Displays a total number of hours by category, and the number of hours spent on each service type in the category.

Security Permissions Required

Category
Function
Admin-Reports
Can Access Reports Tree Branch
Can Access Reports - Service and Delivery