The error message in the screenshot below means Evosus Mobile Services timed out while loading. Usually, this means your internet connect is poor.

When Evosus Mobile Services is loaded, it pulls down some code from the internet. Usually this code is cached, but if you have a poor internet connection and this is either the first time the application is loading, or the cache has expired, you might get this error message.

The fix is either try to get a better internet connection, or connect to WiFi.