Evosus Mobile displays index - Undefined when Syncing. Not all or no tasks come to the phone.




Check your Site Profile & Service Repair Prompts, It's likely that there is a profile that exists but no prompts or attributes exist within that profile. 


Check the Following Locations:

  • Admin Tab/Mobile/General Set up/Mobile Service/Delivery Prompts
  • Admin Tab/Mobile/General Set up/Site Profile Set up

In BOTH locations

Open each active profile and verify that:

  • Mobile Service/Delivery Prompts actually have prompts existing in the field.
  • Site Profile has Active Attributes & Per Visit Attributes