Issue:

Evosus Mobile displays index - Undefined when Syncing. Not all or no tasks come to the phone.



Resolution:

Check your Site Profile & Service Repair Prompts, It's likely that there is a profile that exists but no prompts or attributes exist within that profile. 


Check the Following Locations:

#1 Administration > Mobile > General Setup > Mobile Service > Delivery Prompts

#2 Administration > Mobile > General Setup > Site Profile Setup

In BOTH locations open each active profile and verify the following:

#1 Mobile Service/Delivery Prompts actually have prompts existing in the field.

#2 Site Profile has Active Attributes & Per Visit Attributes