The Alert: Narratives size exceeds 64kb error will appear on a mobile device when trying to sync if you have too many quick text records saved in Evosus Enterprise.
To fix the issue and sync the device, delete quick text records from Evosus Enterprise one at a time until the sync is successful. Quick text records are created and deleted using the Quick Text screen (Administration > Service and Delivery > General Setup > Quick Text)
Unless explicitly stated, this topic documents the most recent version of Evosus Business Enterprise. If you're not using the latest version, go here to download it.
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