Getting Started

Service Tech Quick Start Guide
The Service Tech Quick Start Guide is attached to this topic.
Evosus Mobile Services - Overview
Related Video Content:     What does Evosus Mobile Service do? It allows your team to access their schedule in real time, reducing or eliminating service order printing. What is syncing? When a tech is out in the field and syncs their phone, they send the updated information back to the office. They can also pull updates that were m...
Evosus Mobile Services - Setup
Step by Step  Step 1: Figure out what version of Evosus you are using #1 Log into Evosus Enterprise. #2 Select Help > About. #3 The version number appears at the top of the screen. Click here for information about upgrading to the latest release. Step 2: Complete the system parameters in Evosus Enterprise There are several system ...
Set up Evosus Mobile Services on a new device
Step by Step: To follow these steps, you must be using Evosus  version 6.6.1XX or greater. Step 1: Install Evosus Mobile Services Version 3 Evosus Enterprise version 6.6.4XX or greater Android Apple Version 4 Evosus Enterprise version 6.6.408 or greater Android Apple Step 2: Get your five letter code On the device, tap on Account to open ...
What's new in version 4?
Details: The new version of Evosus Mobile Services includes several big enhancements. Check out the installation instructions for detailed information about installing the new version of Evosus Mobile Services.  New version only works with Evosus Enterprise version 6.6.408 or greater We made several enhancements to Evosus Enterprise to sup...
Release Notes - Version 3
Version 3.1.32 When holding an Android device in the vertical position, not all of the quick texts set up in Evosus Business Management Software were displaying in the list. Version 3.1.31 The barcode scanner feature was not working on devices using Android 6+ after upgrading to version 3.1.27 due to a camera permissions issue. Version 3....
Help Desk Webinar
Details: In Fall 2017 we did a series of Webinars to help our customers navigate the new Evosus Help Desk!  Use the following link to help you navigate the new Help desk: Evosus Help Desk Webinar
Evosus Mobile Services version 4.1.1 - Release Notes
This version of Evosus Mobile Services only works with Evosus Enterprise version 6.6.500 or higher. Click here for information on installing version 6.6.500 or higher. We added a depart message If the customer has a cell number or email address set up in Evosus Enterprise, you can send them a message when you depart from their location. The d...
Uploading Photos From Mobile to Enterprise (Wifi vs. Cell Data)
Objective: To understand the functionality of how photos will upload into Enterprise from mobile, dependent on how WiFi (or no WiFi) settings are configured.   - This is based on Mobile settings AND Evosus System Parameters. (NO WIFI - CELL DATA) Mobile and Evosus System Parameters: The first two screen shows indicates how Mobile AND Sy...